Last Updated: January 2025

be99 Terms and Conditions

These Terms and Conditions govern your use of the be99 platform. By registering an account or placing a bet on be99, you confirm that you have read, understood, and agreed to everything set out below. Please read this document carefully before you start playing.

You must be at least 18 years old to register and play on be99. If you do not meet this requirement, please do not proceed with registration.

What You Need to Know at a Glance

These cards summarise the most important aspects of the be99 Terms and Conditions. The full terms follow below — please read them in their entirety.

One Account Per Person

Each player is permitted one be99 account only. Duplicate accounts will be closed and any balances may be forfeited. Your account must be registered in your own name with accurate personal details.

Deposits and Withdrawals

be99 supports bKash, Nagad, and Rocket for deposits and withdrawals. Withdrawals are processed to the same payment method used for the deposit. Accounts must be verified before withdrawals are approved.

Bonus Terms Apply

All bonuses and promotions on be99 are subject to wagering requirements. Bonus funds cannot be withdrawn until the wagering requirement is met. Attempting to abuse bonus offers will result in account suspension.

Account Security

You are responsible for keeping your be99 login credentials secure. Do not share your password with anyone. be99 will never ask for your password via email or chat. Report any suspected unauthorised access immediately.

Prohibited Activities

Collusion, use of automated betting software, exploitation of software errors, and any form of fraud are strictly prohibited on be99. Accounts found engaging in prohibited activities will be permanently closed.

Responsible Gaming

be99 provides deposit limits, session reminders, and self-exclusion tools. If gaming is causing you problems, use these tools or contact our support team. You can also visit our dedicated Responsible Gaming page for more information.

These Terms and Conditions constitute a legally binding agreement between you and be99. By using the be99 platform at be99.onl, you agree to be bound by these terms. If you disagree with any part of these terms, you must not use the be99 platform.

01 General Terms

These Terms and Conditions ("Terms") apply to all users of the be99 platform, including the website at be99.onl and the be99 mobile application. "be99", "we", "us", and "our" refer to the operator of the be99 platform. "You" and "your" refer to the registered user of the platform.

By accessing be99, creating an account, making a deposit, or placing a bet, you confirm that you are at least 18 years of age, that you are legally permitted to participate in online gaming in your jurisdiction, and that you have read and accepted these Terms in full.

be99 reserves the right to update or modify these Terms at any time. Changes will be communicated via the platform and will take effect from the date of publication. Continued use of be99 after changes are published constitutes acceptance of the updated Terms.

Language

These Terms are published in English. In the event of any discrepancy between translated versions and the English version, the English version shall prevail.

02 Account Registration

To use the full features of be99, including placing bets and making withdrawals, you must register an account. Registration is free and open to individuals who meet the eligibility requirements set out in these Terms.

Eligibility

  • You must be at least 18 years of age.
  • You must provide accurate, complete, and up-to-date personal information during registration.
  • You must not already hold an active or previously suspended be99 account.
  • You must not be acting on behalf of another person.

Account Limits

Each individual is permitted to hold one be99 account only. If be99 identifies multiple accounts registered to the same individual — whether by name, address, payment method, device, or IP address — all duplicate accounts will be closed. Any balances held in duplicate accounts may be forfeited at be99's discretion.

Verification

be99 may request identity verification documents at any point, including during registration, before processing a withdrawal, or as part of an ongoing account review. Failure to provide requested documentation within a reasonable timeframe may result in account suspension until verification is complete.

03 Deposits

be99 accepts deposits via bKash, Nagad, and Rocket. All deposits are processed in Bangladeshi Taka (BDT). Deposits are credited to your be99 account balance instantly upon confirmation from the payment provider.

Deposit Rules

  • You may only deposit funds from a payment account registered in your own name.
  • Minimum and maximum deposit limits apply and are displayed at the time of deposit.
  • be99 does not charge fees on deposits made via supported local payment methods.
  • Deposits made in error cannot be reversed once credited to your account balance.
  • be99 reserves the right to refuse or reverse a deposit if there are reasonable grounds to suspect fraud or a breach of these Terms.

Never deposit funds that you cannot afford to lose. Gaming involves financial risk. be99 strongly encourages all players to set personal deposit limits within their account settings before playing.

04 Withdrawals

Withdrawal requests on be99 are processed to the same payment method used for the most recent deposit. Withdrawals are paid in Bangladeshi Taka (BDT). be99 aims to process verified withdrawal requests within 30 minutes during normal operating hours.

Withdrawal Conditions

  • Your account must be fully verified before a withdrawal can be processed.
  • You must have met any applicable wagering requirements on bonus funds before withdrawing.
  • Minimum and maximum withdrawal limits apply per transaction and per day.
  • be99 reserves the right to request additional verification before processing large withdrawals.
  • Withdrawals to payment accounts not registered in your name will not be processed.

Processing Times

Standard withdrawal requests are processed within 30 minutes for fully verified accounts. During periods of high volume or where additional checks are required, processing may take longer. be99 will notify you if your withdrawal is subject to a delay.

Withdrawal Timeline

Verified accounts: typically within 30 minutes. Accounts pending verification: processing begins once verification is complete. Accounts with active bonus wagering requirements: withdrawal is held until requirements are met.

05 Bonuses and Promotions

be99 offers a range of bonuses and promotions to registered players, including welcome bonuses, deposit match offers, free spin credits, cashback, and reload bonuses. All bonuses are subject to the specific terms published alongside each offer, as well as the general bonus rules set out here.

Wagering Requirements

Bonus funds credited to your be99 account are subject to a wagering requirement before they can be withdrawn. The wagering requirement for each bonus is stated in the individual promotion terms. Until the wagering requirement is met, bonus funds and any winnings generated from bonus funds cannot be withdrawn.

Bonus Abuse

be99 monitors accounts for patterns consistent with bonus abuse, including but not limited to: registering multiple accounts to claim the same bonus, placing low-risk bets designed solely to meet wagering requirements, and coordinating with other players to exploit promotional offers. Accounts found to be abusing bonuses will have their bonus funds removed and may be permanently suspended.

  • Bonuses are non-transferable and cannot be exchanged for cash directly.
  • be99 reserves the right to modify or withdraw any promotion at any time.
  • Only one welcome bonus is available per player, household, or IP address.
  • Free spins are valid only on the games specified in the promotion terms.

06 Game Rules

All games available on be99 are provided by licensed third-party game developers including PG Soft, Pragmatic Play, Habanero, Spribe, and others. Each game operates according to its own rules, which are accessible within the game interface. be99 does not modify game outcomes.

RNG and Fairness

All slot games and RNG-based table games on be99 use certified Random Number Generators. RTP (Return to Player) percentages are published for each game. Live casino games are streamed in real time from licensed studios and are subject to the rules of the respective game provider.

Malfunction Policy

In the event of a game malfunction, disconnection, or technical error, be99 reserves the right to void affected bets and return stakes to the player's account. Winnings generated as a result of a software error or malfunction are not valid and will not be paid. be99 will investigate all reported malfunctions and communicate outcomes to affected players.

  • Bets placed and confirmed are final and cannot be cancelled by the player.
  • Minimum and maximum bet limits apply per game and are displayed within the game interface.
  • be99 reserves the right to remove any game from the platform at any time.

07 Prohibited Activities

The following activities are strictly prohibited on be99. Engaging in any prohibited activity will result in immediate account suspension, forfeiture of balances, and may be reported to relevant authorities.

  • Registering more than one account on be99.
  • Providing false or misleading information during registration or verification.
  • Using automated software, bots, or scripts to interact with the be99 platform.
  • Exploiting software bugs, errors, or vulnerabilities for financial gain.
  • Colluding with other players to gain an unfair advantage.
  • Using the be99 platform for money laundering or any other illegal financial activity.
  • Allowing a third party to access or operate your be99 account.
  • Attempting to reverse-engineer, copy, or reproduce any part of the be99 platform.
  • Engaging in any activity that disrupts the normal operation of the be99 platform.

be99 employs fraud detection systems that monitor all accounts and transactions. Suspicious activity is flagged automatically and reviewed by our security team. Confirmed fraud cases are reported to relevant authorities.

08 Account Suspension and Closure

be99 reserves the right to suspend, restrict, or permanently close any account at its discretion. Common reasons for account action include breach of these Terms, suspected fraud, failure to complete verification, or a request from the account holder.

Voluntary Closure

You may request to close your be99 account at any time by contacting customer support. Before closure, any pending withdrawals will be processed and any remaining real-money balance will be returned to your registered payment method. Bonus balances that have not met wagering requirements will be forfeited upon closure.

Involuntary Suspension

Where be99 suspends an account due to a suspected breach of these Terms, the account holder will be notified and given an opportunity to respond. If the breach is confirmed, the account will be permanently closed and any balances may be forfeited depending on the nature of the breach.

09 Privacy and Data

be99 collects and processes personal data in accordance with its Privacy Policy. By registering on be99, you consent to the collection and use of your personal data as described in the Privacy Policy. Your data is used to operate your account, process payments, verify your identity, and comply with legal obligations.

be99 does not sell your personal data to third parties. Data may be shared with payment processors, identity verification providers, and regulatory authorities where required. For full details on how be99 handles your data, please review the Privacy Policy.

10 Responsible Gaming

be99 is committed to promoting responsible gaming. The platform provides a range of tools to help players manage their gaming activity, including deposit limits, loss limits, session time reminders, cool-off periods, and self-exclusion.

  • Deposit Limits: Set daily, weekly, or monthly deposit caps from your account settings.
  • Session Reminders: Receive alerts after a set period of continuous play.
  • Cool-Off: Temporarily suspend your account for a defined period.
  • Self-Exclusion: Permanently exclude yourself from be99. Takes effect immediately.

If you believe your gaming is becoming a problem, we encourage you to use these tools or contact our support team. More information is available on the Responsible Gaming page.

11 Limitation of Liability

be99 provides the platform on an "as is" basis. While we make every effort to ensure the platform is available and functioning correctly at all times, we cannot guarantee uninterrupted access. be99 shall not be liable for any losses arising from platform downtime, technical errors, or third-party service failures beyond our reasonable control.

be99's total liability to any player in connection with their use of the platform shall not exceed the total amount deposited by that player in the 12 months preceding the event giving rise to the claim. be99 is not liable for any indirect, consequential, or punitive losses.

Gaming involves financial risk. You accept that you may lose money when playing on be99 and that be99 is not responsible for any financial losses incurred through normal gameplay.

12 Amendments to These Terms

be99 reserves the right to amend these Terms and Conditions at any time. When changes are made, the updated Terms will be published on this page with a revised "Last Updated" date. For significant changes, be99 may notify registered players via email or an in-platform notification.

Your continued use of the be99 platform after the publication of updated Terms constitutes your acceptance of those changes. If you do not agree with the updated Terms, you should stop using be99 and request account closure.

13 Contact Us

If you have any questions about these Terms and Conditions, or if you need assistance with your be99 account, our support team is available 24/7.

Get in Touch

Email: [email protected]
Live Chat: Available 24/7 via the be99 platform.
For responsible gaming support, visit our Responsible Gaming page.
For frequently asked questions, visit our FAQ page.

Gaming on be99 is for entertainment only. Always play within your means. be99 provides deposit limits, session reminders, and self-exclusion tools in your account settings. You must be 18 or older to register. For support, visit our Responsible Gaming page.

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