Player Protection Programme

Responsible Gaming
at be99

Gaming on be99 is meant to be fun — a way to relax, enjoy great games, and maybe win something along the way. But we know that for some players, it can become more than just entertainment. That's why be99 has built a full set of responsible gaming tools directly into the platform, so you always stay in control of your play.

18+

Minimum age to play on be99

24/7

Support team available any time

5+

Player protection tools built in

0

Tolerance for underage gambling

Gaming Should Always
Feel Good

At be99, responsible gaming is not just a policy page — it's built into how the platform works. We believe every player deserves to enjoy games without losing control of their time or money. That's why we've made it easy to set limits, take breaks, and get help if you ever need it.

Responsible gaming on be99 means playing with a clear head, a set budget, and a time limit you're comfortable with. It means treating every session as entertainment — not as a way to make money or recover losses. The house always has an edge, and the best players are the ones who know that and play accordingly.

If you ever feel like your gaming is getting out of hand, be99's tools are there for you — no questions asked, no judgment. You can set a deposit limit, take a cool-off break, or permanently exclude yourself from the platform. All of these options are available directly from your account settings.

be99 is committed to providing a safe, fair, and transparent gaming environment for all players in Bangladesh. Responsible gaming is a shared responsibility — and we take our part seriously.

Signs You Should Take a Break

If any of these sound familiar, it might be time to use one of be99's responsible gaming tools.

You're spending more than you planned on be99 sessions.
You're chasing losses — playing more to try to win back what you've lost.
Gaming is affecting your sleep, work, or relationships.
You feel anxious or irritable when you're not playing.
You're borrowing money or using essential funds to play.
You're hiding your gaming activity from family or friends.
Contact Support Now

Built-In Tools to Keep
You In Control

Every be99 account comes with these responsible gaming tools. Access them any time from your account settings — no waiting, no approval needed.

Deposit Limits

Set a daily, weekly, or monthly deposit cap on your be99 account. Once the limit is reached, no further deposits are accepted until the period resets. Lowering your limit takes effect immediately — raising it has a 24-hour cooling period.

Session Time Limits

Choose how long each gaming session can last. When your time is up, be99 will notify you and log you out automatically. This is one of the simplest ways to keep your gaming sessions healthy and intentional.

Cool-Off Period

Need a short break? Set a cool-off period of 24 hours, 7 days, or 30 days. During this time your account is suspended and you cannot log in or deposit. It's a great option if you feel things are getting a bit intense.

Self-Exclusion

If you need a longer break, be99 offers self-exclusion for 6 months, 1 year, or permanently. Once activated, your account is fully closed and cannot be reopened during the exclusion period. Contact support to activate this option.

Loss Limits

Set a maximum amount you're comfortable losing in a given period. Once your loss limit is reached, be99 will prevent further play until the period resets. This tool helps you stick to a budget without relying on willpower alone.

Reality Check Reminders

Enable pop-up reminders that appear at regular intervals during your session, showing how long you've been playing and how much you've spent. A simple nudge that keeps you aware and in control of your be99 experience.

How to Set Up Your
Protection Tools

Setting up responsible gaming tools on be99 takes less than two minutes. Here's how to do it from your account dashboard. If you run into any trouble, our support team is available 24/7 to help you get the right settings in place.

Need Help Setting Limits?

Our support team can walk you through any of these tools over live chat or email. Reach us at [email protected] any time — we're always happy to help.

1
Log In to Your be99 Account

Go to be99.onl/login and sign in with your registered email and password. Make sure you're on a secure connection before accessing your account settings.

2
Open Account Settings

Click on your profile icon in the top right corner of the screen and select "Account Settings" from the dropdown menu. This is where all your personal and security preferences are managed.

3
Navigate to Responsible Gaming

Inside Account Settings, find the "Responsible Gaming" tab. This section contains all available player protection tools including deposit limits, session timers, cool-off periods, and self-exclusion options.

4
Choose and Activate Your Limits

Select the tool you want to use, enter your preferred limit or duration, and confirm. Restrictions take effect immediately. You'll receive a confirmation email once your settings are saved.

5
Review Your Settings Regularly

We recommend reviewing your responsible gaming settings every month. As your circumstances change, your limits should too. Keeping your settings up to date is one of the best habits a be99 player can have.

Understanding Problem Gambling

Problem gambling is more common than most people realise, and it can affect anyone — regardless of age, income, or experience. The key difference between recreational gaming and problem gambling is control. Recreational players set a budget, stick to it, and walk away when the session is over. Problem gamblers find it difficult to stop, even when they want to.

On be99, we want every player to stay on the right side of that line. That's why we monitor unusual patterns of play and may proactively reach out to players who show signs of distress. We don't do this to interfere — we do it because we genuinely care about the wellbeing of our community.

If you're worried about your own gaming or someone else's, the most important step is to talk about it. Reach out to our support team, or use the self-exclusion tool to give yourself the space you need. There is no shame in asking for help — it's the responsible thing to do.

Never gamble with money you cannot afford to lose. Gaming on be99 should never be used as a way to pay bills, cover debts, or generate income. If you find yourself doing this, please contact our support team immediately.

Common Risk Factors — Awareness Guide
Chasing LossesHigh Risk
Playing Beyond BudgetHigh Risk
Hiding Gaming from FamilyMedium Risk
Playing When Stressed or UpsetMedium Risk
Occasional Unplanned SessionsLower Risk
Playing with a Set BudgetResponsible

This guide is for awareness only. If you recognise high-risk behaviours in yourself, please use be99's responsible gaming tools or contact support.

Tips for Responsible Play on be99

Set a Budget Before You Play

Decide how much you're comfortable spending before you open the app. Treat it like a night out — once the budget is gone, the session is over. Never top up to chase a loss.

Use a Timer Every Session

It's easy to lose track of time when you're enjoying a game. Set a session timer in your be99 account settings so the platform reminds you when it's time to stop.

Play for Fun, Not Profit

The games on be99 are designed for entertainment. Wins are a bonus — not a guarantee. If you're playing to make money, you're setting yourself up for disappointment. Keep it fun.

Talk to Someone You Trust

If gaming is causing stress in your life, talk to a friend, family member, or our support team. Keeping it to yourself makes it harder to deal with. You don't have to handle it alone.

Responsible Gaming FAQ

Got questions about be99's responsible gaming tools or policies? Here are the answers to the most common ones. For anything else, visit our FAQ page or contact support.

Log in to your be99 account, go to Account Settings, and select the Responsible Gaming tab. From there you can set a daily, weekly, or monthly deposit limit. Reductions take effect immediately. Increases require a 24-hour waiting period to give you time to reconsider.

No. Self-exclusion on be99 is a firm commitment. Once activated, your account cannot be reopened until the exclusion period has fully expired. For permanent self-exclusion, the account is closed indefinitely. This is intentional — it's designed to give you a genuine break without the temptation to reverse the decision.

be99 uses identity verification to detect and block attempts to create new accounts during an active self-exclusion period. If we identify a duplicate account, it will be closed immediately and any deposits returned. Please do not attempt to circumvent self-exclusion — it is there to protect you.

Yes. You must be at least 18 years old to register and play on be99. Age verification is a mandatory part of the registration process. If we discover that a player is under 18, their account will be closed immediately and any funds returned. be99 has zero tolerance for underage gambling.

You can reach our support team 24/7 via live chat on the be99 platform or by emailing [email protected]. Our team is trained to handle responsible gaming conversations with care and without judgment. We can help you set limits, activate a cool-off period, or process a self-exclusion request right away.

Yes. be99 monitors account activity for patterns that may indicate problem gambling — such as sudden large increases in deposit amounts, extended session lengths, or rapid loss of funds. If our team identifies a concern, we may reach out to check in with you. This is part of our commitment to responsible gaming and player wellbeing.

Our responsible gaming commitments are part of our broader platform policies. Read the full Terms and Conditions and Privacy Policy to understand how be99 operates and protects its players.

For responsible gaming support, contact us any time at [email protected]. Our team responds quickly and treats every message with complete confidentiality and respect.

Ready to Play Responsibly on be99?

Register today and set your limits from day one. Enjoy 500+ games with full control over your time and budget — the way gaming should be.