Your privacy matters to us. This Privacy Policy explains exactly what personal data be99 collects when you use our platform, how we use it, who we share it with, and what rights you have over your own information. We've written this in plain language so it's easy to understand — no legal jargon where we can avoid it.
Privacy at a Glance
These cards cover the most important points. The full Privacy Policy is below — please read it carefully.
be99 collects personal data that is necessary to operate your account, process payments, verify your identity, and comply with legal obligations. We don't collect data for the sake of it.
be99 uses industry-standard encryption and security protocols to protect your personal data. Access to your data is restricted to authorised personnel only, and all systems are regularly reviewed for vulnerabilities.
be99 does not sell, rent, or trade your personal data to third parties for marketing purposes. Your information is used solely to operate the be99 platform and fulfil our legal obligations.
You have the right to access, correct, and request deletion of your personal data. You can also object to certain types of processing. Contact our support team to exercise any of your data rights.
be99 uses cookies to keep you logged in, remember your preferences, and understand how the platform is used. You can manage cookie preferences through your browser settings at any time.
If be99 ever needs to notify you about a change to how your data is used, we'll contact you directly via the email address registered to your account. We won't make significant changes without letting you know.
be99 is an online gaming platform operated at be99.onl. When this Privacy Policy refers to "be99", "we", "us", or "our", it means the operator of the be99 platform. "You" and "your" refers to any person who accesses or uses the be99 platform, whether as a registered account holder or a visitor.
be99 is the data controller for the personal information collected through the platform. This means we are responsible for deciding how and why your personal data is processed. If you have any questions about this Privacy Policy or how your data is handled, you can contact us at [email protected].
be99 collects personal data in several ways — directly from you when you register or use the platform, automatically when you browse the site, and from third parties such as payment processors and identity verification providers.
When you make a deposit or withdrawal, be99 receives transaction confirmation data from your payment provider. If you register via a referral or affiliate link, we may receive basic referral data from the referring partner. Identity verification providers may share the result of document checks with us.
| Data Category | Examples | Source |
|---|---|---|
| Identity Data | Name, date of birth, National ID | You / Verification provider |
| Contact Data | Email, phone, address | You |
| Financial Data | bKash / Nagad / Rocket number, transaction history | You / Payment provider |
| Technical Data | IP address, device info, browser type | Automatically collected |
| Usage Data | Pages visited, bets placed, session logs | Automatically collected |
| Communications | Support chat logs, emails | You |
be99 uses your personal data only for legitimate purposes directly related to operating the platform and serving you as a player. We do not use your data for purposes that are incompatible with the reasons it was originally collected.
be99 will only send you promotional emails or messages if you have opted in to receive them. You can opt out at any time by updating your communication preferences in your account settings or by contacting support.
be99 processes your personal data on one or more of the following legal grounds, depending on the specific purpose:
be99 does not sell your personal data. We share your data only in the limited circumstances described below, and only with parties who are required to handle it securely and in accordance with applicable data protection standards.
When you make a deposit or withdrawal, your payment details are shared with the relevant payment provider (bKash, Nagad, or Rocket) to process the transaction. be99 does not store your full payment credentials on our servers.
To verify your identity, be99 may share your submitted documents with a licensed third-party identity verification provider. These providers are contractually bound to use your data only for verification purposes.
be99 works with technology partners who help us operate the platform, including cloud hosting providers, analytics tools, and customer support software. These providers access only the data necessary to perform their specific function and are bound by data processing agreements.
be99 may disclose your personal data to law enforcement agencies, regulatory bodies, or other authorities where required by law or where we have a good-faith belief that disclosure is necessary to prevent fraud, protect the safety of users, or comply with a legal obligation.
be99 will never share your personal data with third-party advertisers, data brokers, or marketing companies. Your data is not a product — it is information we hold in trust on your behalf.
be99 uses cookies and similar tracking technologies to operate the platform effectively and understand how it is used. A cookie is a small text file stored on your device when you visit a website.
You can manage or disable non-essential cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the be99 platform. Most browsers allow you to view, manage, and delete cookies through the browser's settings or preferences menu.
be99 retains your personal data for as long as your account is active and for a period after account closure as required by law or legitimate business need. The specific retention periods depend on the type of data and the purpose for which it was collected.
When data is no longer required, be99 securely deletes or anonymises it. If you request account closure, your data will be retained for the legally required period before being deleted.
As a be99 user, you have a number of rights in relation to your personal data. be99 is committed to honouring these rights promptly and transparently.
Request a copy of the personal data be99 holds about you.
Ask us to correct inaccurate or incomplete personal data.
Request deletion of your data where there is no legal reason to retain it.
Ask us to limit how we use your data in certain circumstances.
Receive your data in a structured, machine-readable format.
Object to processing based on legitimate interests, including direct marketing.
To exercise any of these rights, contact our support team at [email protected]. We will respond within 30 days. In some cases, we may need to verify your identity before processing your request.
be99 takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, destruction, or alteration.
While be99 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. If you suspect that your account has been compromised, please contact our support team immediately and change your password.
The be99 platform is strictly for users aged 18 and over. be99 does not knowingly collect personal data from anyone under the age of 18. If we become aware that a user under 18 has registered an account or provided personal data, we will immediately close the account and delete the associated data.
If you believe a minor has registered on be99, please contact us at [email protected] so we can investigate and take appropriate action.
Age verification is a mandatory step in the be99 account process. We take our responsibility to prevent underage gambling seriously and cooperate fully with any investigation into underage access.
be99 may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, the updated policy will be published on this page with a revised "Last Updated" date.
For significant changes that materially affect how your data is used, be99 will notify registered users via email or an in-platform notification before the changes take effect. Your continued use of the be99 platform after the updated policy is published constitutes your acceptance of the changes.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way be99 handles your personal data, please get in touch with our team.
Email: [email protected]
Live Chat: Available 24/7 via the be99 platform.
For terms of use, visit our Terms and Conditions page.
For responsible gaming tools, visit our Responsible Gaming page.
For common questions, visit our FAQ page.